clients . 79 % of customers we surveyed believe the crisis has changed the way they use digital services . Many of these changes will last , because it is now impossible to ignore digitalisation .”
An industry pioneer Before her current role , Sahnoun was Transformation Director of an Orange Operation Centre in Abidjan to maximise the mutualisation of Orange Services and Platforms in Middle East and Africa while improving operational excellence .
And prior to making waves in business at Orange Group , she earned a five-year Engineering Degree from Telecom Sud Paris .
“ 79 % of customers we surveyed believe the crisis has changed the way they use digital services ”
mobile-magazine . com 19