“FOR THE OVERWHELMING MAJORITY OF CUSTOMERS , THIS ISN ’ T THE LOSS OF A NETWORK BUT AN UPGRADE TO A BETTER ONE ”
GREG McCALL CHIEF NETWORKS OFFICER , BT GROUP ( EE ) efficiency . In some cases , customers could also save money on their phone bill by upgrading .
“ Both our 2G and 4G networks already cover more than 99 % of the UK population , with our 4G or 5G networks giving customers access to a better , more reliable signal . That is why , for the overwhelming majority of customers , this isn ’ t the loss of a network but an upgrade to a better one .
“ 3G networks are less sustainable for the planet due to the amount of energy they use , with 3G accounting for up to 35 % of the total power used in our mobile network despite its falling usage . Switching it off will save the equivalent of the energy needed to fully charge 4bn smartphones . In a time when we are all using resources with care , this means we can reuse the 3G spectrum to run mobile networks more than ten times more efficiently on 4G .
“ Every technological step change requires a responsible and considered approach to ensure all customers , especially vulnerable ones , understand what is happening , when , and why , as well as have dedicated support available to them to make the transition .”
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