LIBERTY GLOBAL of our markets to improve our IT and digital technology capability to make it easier for customers to engage with us .”
By listening to customer feedback , Liberty Global has created platforms that earn high levels of customer satisfaction . Sheldon says : “ We are proud of our entertainment platform , called Horizon . It is evolving to be a place where we aggregate more content of different types - content we own , free to air , national broadcaster and increasingly apps such as Netflix , Amazon , Disney + and YouTube . It ’ s a smart platform that delivers a fantastic customer experience , and so far , our customers ' feedback tells us the strategy is working . We ' re continuing to invest in the platform in line with evolving customer demands ,” he continued .
tricky and uncertain time for many , Sheldon explained how the company played an essential role keeping people connected at home and making sure businesses , education and healthcare services could continue to function with a reliable , secure and fast internet connection .
Although the pandemic highlighted the importance of the company ’ s services - with its usage going up by 35 % and remaining there – it also demonstrated the resilience of staff who effectively and quickly transitioned to remote working .
Rising to the challenges brought about by COVID-19 As with companies across the globe , Liberty Global had to respond to challenges brought about by COVID-19 . Although a mobile-magazine . com 179