Gérald Demortier and Micha Berger outline how Netcracker has helped Telenet and BASE streamline , expand and enhance their IT infrastructure

Telenet provides Belgium and Luxembourg with connectivity , hosting and security solutions to enable customers to get the most out of their digital lives and businesses . Liberty Global , Telenet ’ s parent company , provides media , telecommunications and entertainment services with seamless connectivity , diverse entertainment options and optimal business solutions .

Liberty Global is a successful merger and acquisition business , and Telenet similarly enhances its services by investing intelligently and ambitiously . By scaling its business , Telenet brings superior connectivity and entertainment services to its customers and aligns with Liberty Global ’ s drive to grow and innovate . Telenet acquired BASE in 2015 : “ It was important to have a fixed and mobile network presence as part of our FMC strategy , and one of the reasons Telenet looked to acquire BASE was for its mobile network ,” said Gérald Demortier , Chief of BASE Tribe .

To streamline the operations of both the Telenet and BASE brands , Telenet embarked on a strategic partnership in 2017 with

Netcracker , a leading provider of digital BSS / OSS and orchestration solutions .

“ The partnership with Netcracker is a strategic one because we are completely reshaping the IT back office with them for both brands ,” said Demortier . “ Netcracker ’ s rapid response time in resolving issues and managing requests is key to achieving our goal .”

Mitat Kizilelma , Vice President of Strategic Accounts at Netcracker , also commented on the partnership : “ Our relationship with Telenet exemplifies how vital close collaboration , evolving technology and comprehensive strategy are in supporting digital transformation .”

For Telenet , it was incredibly important to find a partner that had extensive experience with operations within Telenet ’ s field . Micha Berger , Telenet ’ s Chief Technology Officer , concluded : “ We learned a lot from Netcracker , and they took the knowledge from our project to other customers . We ’ re fortunate to have a positive atmosphere and relationship where everyone grows and learns .”

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