Primarily a project management tool , it allows users to create their own dashboards featuring a bespoke set of tabs and tracking tools . These include project status , deadlines , assigning roles and responsibilities , comments and custom classifications .

Then , through the system ’ s handy automated reminders , all users are kept informed and working to centralised deadlines .

Zoom was the remote working solution of 2020 ’ s multiple lockdowns , credited with helping countless companies through the pandemic . As of July 2021 , Zoom had over 500,000 customers – which represents a 36 % increase compared to the same quarter a year prior , with the company ’ s customer base growing by a staggering 470.33 % in 2020 alone .

Alongside its iconic videocalling capabilities , Zoom offers a wide range of other collaboration tools , including team chat , VoIP phone , webinars , whiteboard , and its cloud-based contact centre .

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