pandemic , playing a crucial role in Algeria ’ s response . “ We helped Algeria deal with COVID-19 through a wide network for teleworking and also facilitating remote education in cooperation with the authorities and the ministries ,” says Tsokanis . “ We were already working on digitising customer experience through contactless sales processes and digital offers , so we ’ re very well positioned for the New Normal . Our ambition is not to just facilitate the new way of doing things , but also excite our customers in the process .” That ambition leads Tsokanis to tie Ooredoo Algérie ’ s future with that of the country itself . “ It ’ s going to be bright and exciting , just like the future of this country and its people — some of the most young , energetic , resourceful and smart people I have ever met in my career .”
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