“ European CSPs are making strategic, incremental progress, focussing on efficiency, reliability and real-world business value”
EREZ SVERDLOV, VP, CLOUD AND NETWORK SERVICES FOR EUROPE, NOKIA
Here, the impact is both environmental and economic.
“ Since sustainability is a major driver of automation in Europe, we help European CSPs reduce energy consumption and carbon emissions by up to 30 %, a significant step towards sustainability goals, with our Energy Efficiency solution, which can be deployed in just a few weeks,” he says. These are not marginal gains; they represent a substantial contribution to corporate and national green initiatives, demonstrating that what is good for the planet can also benefit the bottom line.
Solving the dual imperative: lowering costs while elevating experience For any CSP, the twin pressures of optimising costs and enhancing customer satisfaction are a constant reality. ANs, powered by AI and machine learning, directly address the dual imperative.
“ We believe that ANs, powered by AI and machine learning, offer a powerful solution for European CSPs seeking to optimise costs and enhance customer satisfaction,” Erez asserts.
On the cost front, the benefits are multifaceted. The most immediate impact is on operational expenditures( OPEX). AI-driven automation takes over laborious manual tasks like fault detection, diagnosis and remediation. It“ minimises human operator needs and associated labour costs,” while concurrently“ proactively resolving issues before they impact customers,” he reports.
The proactive stance is a paradigm shift. AI-powered predictive analytics can anticipate potential network failures,
44 August 2025