TELCO STRATEGY AND TRANSFORMATION
Orange Business’ approach is holistic, combining these technical layers with a strong service dimension, including consulting, IT integration, data governance and change management. Julien notes:“ To give you an idea of the value, for every € 1 we generate from selling Live Intelligence, we’ re delivering € 3 in related services. It highlights just how important the services component is; it’ s essential to making any AI transformation successful.”
Democratising AI for SMEs While large enterprises often dominate the AI conversation, Orange Business focuses on ensuring that advanced digital tools are accessible to small and medium-sized enterprises( SMEs).
“ The group is a significant segment for Orange Business. More broadly, Orange has always had democratising technology in its DNA and as someone deeply committed to SMEs, that mission resonates strongly with me,” Julien explains.
Orange Business embodies its commitment through Live Intelligence, its flagship AI solution. Designed with simplicity in mind, it features a conversational interface and predefined
90 August 2025