VODAFONE GROUP
“User interface and interaction is a big puzzle to be solved first ”
WOLFGANG ZELLER HEAD OF VIDEO CENTRE OF EXCELLENCE , VODAFONE
model and the cloud , which all connects nicely ,” Zeller says . “ And when you have all these partners all together , then you have to question how you ' re going to measure user experience and video quality , and for that we are teaming up with Nice People at Work ( NPAW ). Their solution provides us with very accurate QE reporting for us to understand where we need to improve , where we have bottlenecks in our network , and where customers might have issues with connectivity and quality .”
Zeller characterises these partnerships as more than just transactional vendor relationships , with joint roadmaps , and joint initiatives to grow and develop simultaneously .
“ We put a lot of effort into that , because we are not just working with one company , we are working with many , and they all need to align to come together and deliver for our customers . The same is true on the client side .”
126 March 2022