3 SCANDINAVIA
“ WE ’ RE TRYING TO COMBINE A VERY AGILE SET UP WITH
A FLEXIBLE ARCHITECTURE ”
PER STIGENBERG CIO / CTO ,
3 SCANDINAVIA highly skilled employees that we bring in specifically from local companies .”
Using Java code , 3 Technology develops a lot of functionality on their own .
“ What we try to do is to isolate functionality . So not too much of one system , otherwise it becomes very complex to swap it . Our architecture targets the goal of having a modular , microservices-based model . That ' s one thing we were working under the hood to create ; a sort of an APIbased backend that delivers very clear sorts of interfaces towards the online area , for instance ,” he continued .
Stigenberg admits that the company isn ' t at a perfect stage yet , but the business has identified what it needs to do in terms of the architecture , which is to build it around the customer .
“ We make the customer journey online as simple and quick as possible , because I think that ' s important in these days where people are impatient and they expect quick feedback ,” he said
“ So we spend a lot of time learning how to build a rapidly dynamic , low-latency online experience ; ensuring we optimise so that the experience is quick ,” added Stigenberg .
A critical element for 3 is the collaboration between the business side of the company and the Technology department , to reduce the number of steps in the process . The last couple of years has seen the speed of the experience vastly increase .
“ Our experiments with AI-based chat functionality are looking very promising . We also set up customer communities , so they can help each other . I think it ' s a win-win
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