CLOUD-SCALE AI ANALYTICS , SYSTEM INTEGRATION AND IMPROVED BUSINESS PROCESS ENGINEERING FUEL MOBILE OPERATORS ’ 5G SUCCESS
5G networks promise to be faster than 4G , more reliable , massively scalable and will enable mobile network operators ( MNOs ) to develop a broad range of new applications and services for consumers and businesses .
At full scale , 5G networks will also bring orders of magnitude more complexity compared to today ’ s 4G networks . The MNOs that Guavus ( a Thales company ) and Tata Consultancy Services ( TCS ) work with know this all too well . Everything increases : more connected devices , 5G cell sites , radio elements and antennae , bandwidth , cloud-native infrastructure , on-demand services and more data running over their networks .
5G scale and complexity are requiring operators to leverage artificial intelligence / machine learning ( AI / ML ) and real-time analytics to augment their human operators for time-critical decisions and actions .
Guavus and TCS are collaborating with operators globally to leverage Guavus ’ best-in-class 5G analytics solutions and TCS services and consulting to master this 5G complexity , increase operating efficiency and ensure a high-quality customer experience -- while protecting their existing investments and familiar processes associated with legacy 4G and older solutions . The bottom line for operators is reduced opex and organisational change while ensuring a smooth migration to 5G -- providing a sound base from which they can unlock the accelerated revenues and growth that 5G promises .
Guavus ’ cloud-scale AI / ML and real-time streaming analytics and services are aimed at helping operators transform into true digital service providers , delivering a new generation of 5G services that empower their users and serve as a critical link in their enterprise digital value chain .
Vendor-neutral in a complex ecosystem – from 5G edge and core to cloud Serving the world ’ s largest operators for more than 15 years , Guavus ’ analytics products use streaming analytics and advanced AI / ML algorithms to ingest a wide variety of high-velocity telemetry data , and then perform context-aware operational and behavioral analytics to generate real-time insights benefiting MNO stakeholders in network operations , network engineering , service operations , customer care , field operations and marketing . Operators are using Guavus ’ analytics to collect and analyse petabytes of data every day and generate millions of dollars in opex savings and monetisation .
Guavus ’ AI / ML-driven 5G analytics solutions help automate network operations , service orchestration and business processes throughout operators ’ 5G networks . To ensure interoperability in these complex , multi-vendor environments , the company ’ s 5G solutions are fully open , extensible and adhere to industry standards such as the 3GPP Network Data Analytics Function ( NWDAF ) standard . 5G ’ s virtualised , disaggregated , cloud-native infrastructure fosters the growth of a more diverse supplier ecosystem than 4G / LTE . This places a premium on multi-vendor interoperability in the 5G RAN , core and edge -- which extends to the data analytics functions that drive network automation . Guavus ’ 5G-IQ NWDAF product takes a 3GPPcompliant ‘ open NWDAF ’ approach , providing operators multi-vendor analytics interoperability from the 5G network edge to the network core to the cloud .
Tata Consultancy Services ( TCS ) is a proven systems integration , business process and IT managed services partner that has experience running Guavus solutions as a service for the world ’ s top communications service providers and multiservice operators .
Tony Kagoo , TCS Head of Innovation , Communication , Media and Information Services , comments : “ Telcos need business agility and insight-driven operations such as zero-touch that can enable the delivery of new valueadded services to their customers . At TCS we have strong business process advisory and system integration experience , and we strongly believe our partnership with Guavus can deliver customer experience and operational excellence to operators with the AI / ML-based analytics technology Guavus brings across multi-vendor 5G edge , core and cloud domains .”
“ TCS and Guavus have always seemed like ideal partners ,” says Anis Chemli , VP of Sales and Marketing for Guavus . “ TCS is very strong in the managed services space and Guavus is considered a leader in the telecom artificial intelligence , analytics and machine learning space . We have many mutual customers and both companies , by their very nature , take a vendor-agnostic approach .”
“ It ’ s a complex 5G ecosystem but we can simplify all of that with our AI-driven analytics – this capability complements TCS ’ services because they ’ re used to integrating a very broad vendor environment for their customers . Partnering made every kind of sense and offers strong benefits to operators worldwide ,” says Chemli .