TELCO CLOUD AND VIRTUALISATION
operated with specialist tools, creating a natural resistance to change.
Carl Eastwood, who leads SAS’ s enterprise decision proposition for fraud, credit risk and compliance, highlights the challenge:“ One of the biggest misconceptions is the fear of losing control and capability,” he explains.“ Teams worry that platform sharing will compromise the specialist capabilities that point solutions provide. For example, fraud teams protect their tools because they need speed and precision. Similarly, credit risk and compliance teams have specific regulatory and operational needs.”
“Telecom leaders must drive cultural change, not just in adopting technology, to make true integration work”
CARL EASTWOOD, RISK, FRAUD & FINANCIAL CRIME SOLUTIONS LEAD, SAS
The solution lies in early communication and demonstration of enhanced capabilities.“ The key is communicating early so that an enterprise decision-making platform doesn’ t mean watering down functionality,” Carl notes.“ With platforms like SAS Viya, integration enhances capabilities by giving each team more complete data, access to more capabilities and the ability to collaborate closely with previously siloed departments to improve decision-making.”
78 July 2025